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Lead Solutions Engineer

Dynatrace -
Genève, GE

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Détails de l'emploi

100% | Temps de travail : 90-100%

Avantages

Congés payés

Qualifications

Français
CI/CD
Informatique
Systèmes d'exploitation
Gestion du personnel
CSS
Anglais
Google Cloud Platform
Windows
.NET
Java
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Niveau Licence
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Compétences en communication
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Description complète du poste

Your role at Dynatrace

What’s the role?
As a Dynatrace Solution Engineer, you will be a key member of the Dynatrace sales engine and will be responsible for providing excellent technical support to the sales team. You will be the expert on Dynatrace and all facets of Advanced Observability. Within this exciting role, you will be responsible for executing great demos which demonstrate the Dynatrace unique approach in solving the customer’s pain, executing and managing POCs onsite and remote, building key relationships with Dynatrace’s customers and completing RFIs & RFPs. You will also work across teams including Dynatrace’s innovation labs, Dynatrace’s Expert Services consultants, CSMs and marketing.
About you:
To ensure your success as a Solution Engineer at Dynatrace, you need to be an ambitious, confident and self-motivated individual, with previous SE experience or another technical customer facing role. You need to be passionate about innovative technology, technical sales and articulating value to customers and prospects. In addition, we are also looking for:

An excellent team player, with the ability to work across all disciplines.
Excellent communication and presentation skills, with the ability to communicate technical value into business value.
Previous 3 years of experience with observability or application performance management technologies and techniques.
Ability to troubleshoot technical issues to produce a working outcome and be able to manage this process.
Ability to manage a number of projects simultaneously, work with a number of different sales people and support other SEs where needed.
Must have a strong desire to grow professionally, adapt to an ever-changing environment and are coachable.
Must be able to travel up to 30% of the time

Responsibilities:

Evangelize Dynatrace’s product offerings during international trade shows and at key customer account meetings to promote new and expanded business.
Partner with sales representatives to identify new sales opportunities as well as incremental sales opportunities within existing accounts.
As part of the solution engineering team participate in proof of concept (PoC) creation and cloud architecture discussions, leading the technical solution evaluation portion in support of sales opportunities either directly or through channel partners for multiple POCs.
Present Dynatrace’s vision to our customers C-suite executives.
Provide technical guidance in the Discovery, Solution Evaluation, and Solution Proposal stages of the opportunity sales cycle.
Present on-stage demonstrations providing insight and context to our customers during key marketing events.
Either at Dynatrace sponsored industry events or partner sponsored events, ensure key demonstrations are delivered by you or a team member at demonstration booths.
Gather, qualify and provide feedback from customers to Product Management to improve Dynatrace’s market share and meet the market needs.
Build best practices and share knowledge the team to continuously develop and enhance both your personal and team capabilities.
Work with local Sales and Sales Engineering leadership to identify learning/ development opportunities for you and the local team to maintain Dynatrace’s leadership position in the market.
Create and modify Dynatrace template presentations, in order to attend the specific demands of each customer.
Not only work with internal sales team, but also with partners, supporting their team in the customers and being a technical point of contact for them (trusted advisor/technical coach).
Position might be filled at a higher level based on candidate experience.

What will help you succeed

Minimum Requirements:

Bachelor’s degree in Computer Science or equivalent education or experience required.
3 years of experience within the observability space. Preferred Requirements:
Experience with web technologies such as HTML, CSS, and JavaScript.
Experience with programming / scripting side technologies such as Java, .NET, PHP, Go, Node.js and database.
Advance knowledge of Operating Systems (OS) including Windows and Linux.
Experience with DevOps or Site Reliability Engineering practices Knowledge with cloud platforms, including AWS, Azure or GCP.
Experience with modern technologies like containers, Kubernetes / OpenShift, Serverless functions, and CI/CD pipelines.
Experience with automation like Ansible, Puppet, Terraform, etc.
Experience with AI and Agentic AI Technologies
Fluent in English and French

Why you will love being a Dynatracer

A one-product software company creating real value for the largest enterprises and millions of end customers globally, striving for a world where software works perfectly.
Working with the latest technologies and at the forefront of innovation in tech on scale; but also, in other areas like marketing, design, or research.
A team that thinks outside the box, welcomes unconventional ideas, and pushes boundaries.
An environment that fosters innovation, enables creative collaboration, and allows you to grow
A globally unique and tailor-made career development program recognizing your potential, promoting your strengths, and supporting you in achieving your career goals.
A truly international mindset that is being shaped by the diverse personalities, expertise, and backgrounds of our global team.
A relocation team that is eager to help you start your journey to a new country, always there to support and by your side.
Attractive compensation packages and stock purchase options with numerous benefits and advantages.

Compensation and Rewards

Note to Recruiters and Agencies : Thank you for your interest in Dynatrace. Please note that we do not accept unsolicited agency resumes —do not forward them via our website or directly to Dynatrace employees. Dynatrace will not pay fees for unsolicited resumes, and any resumes received this way will be considered the property of Dynatrace.

Benefits and work-life perks

We offer best-in-class core rewards, including paid time off, financial security benefits, retirement savings plans, and health insurance. Beyond that, you’ll get other benefits and work-life perks designed to make your ride with us even more rewarding.

Mental health support

Our Employee Assistance Program, powered by Telus Health, offers support for you and your family members.

Wellness Days

Four company-designated extra paid days off for you to recharge batteries.

Flexibility

Our hybrid working model and flexible working hours offer you the flexibility you need.

Employee Stock Purchase Plan

Purchase company stock ( NYSE:DT ) at a discounted price and become a shareholder.

Learn & develop

Company-wide learning perks, designated team's learning days, and more.

Volunteering day

A day of paid volunteer time to support a community or cause you care about.

Regular team events

We host Global Culture Parties, Family & Friends at Work Day, Global Breakfasts, Green Weeks, Pride Month, and beyond!

International vibe

Most of our offices and teams are proudly multicultural. English is our shared language, but we embrace and learn from each other's cultures.

Rewards vary depending on your employment type. Some benefits and perks also differ by location — explore your city to see what’s available there.

About Dynatrace

Dynatrace (NYSE: DT) is the leading AI-powered observability and security platform. We're advancing observability for today's digital businesses, helping transform modern digital ecosystems' complexity into powerful business assets.

Our AI-driven insights cut through the noise, allowing customers to focus on what truly matters by automating manual tasks and resolving issues with pinpoint accuracy. Dynatrace offers simplicity, clarity, and reliability at scale to ensure teams can make informed decisions, minimize downtime, and drive their business forward with confidence.

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