Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.
We are seeking an L2 OpenStack/Kubernetes-Container Ops Engineer to provide day-2 operational support for OpenStack and Kubernetes-based container platforms. The role is responsible for maintaining stable and reliable cloud platform services through incident management, service requests, platform administration, health checks, and standard change activities while ensuring appropriate escalation of complex architectural or control-plane issues.
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Administer and support OpenStack and Kubernetes/container platforms in a production environment.
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Perform day-2 operational activities, including incident resolution, service requests, health checks, and routine maintenance.
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Troubleshoot container runtime, platform, and infrastructure-related issues.
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Execute standard operational changes, upgrades, and maintenance activities following established procedures.
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Monitor platform performance, availability, and service health.
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Maintain operational documentation, procedures, and service records.
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Collaborate closely with Linux and baremetal infrastructure teams to ensure end-to-end platform stability.
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Escalate complex issues to specialist engineering teams when deeper architecture or control-plane expertise is required.
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Experience supporting OpenStack, Kubernetes, or container-based platforms in an enterprise environment.
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Good understanding of cloud infrastructure, container orchestration, Linux systems, and operational support processes.
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Experience with incident management, troubleshooting, monitoring, and service operations.
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Strong analytical skills and a proactive approach to maintaining service reliability.
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Ability to work within structured operational and service management frameworks.
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Certified Kubernetes Administrator (CKA)
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Certified Kubernetes Application Developer (CKAD)
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OpenStack administration training/certification (e.g., Red Hat OpenStack Platform Administration)
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Additional Security, Network, Storage, or Compute infrastructure certifications are advantageous
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German language proficiency at minimum B2 level is mandatory.
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The role requires the ability to effectively participate in technical discussions, incident coordination, service reviews, change management activities, and day-to-day communication with German-speaking stakeholders, customers, and operational teams.
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Applicants must hold Swiss citizenship.
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Winterthur area, Switzerland
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Candidates should be based in, or regularly available within, the Winterthur region to support customer engagement, operational coordination, onsite and remote-hands activities, governance meetings, and escalation management when required.
Workplace type:
About NTT DATA
NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune
Global 100. We are committed to accelerating client success and positively impacting society through
responsible innovation. We are one of the world’s leading AI and digital infrastructure providers, with
unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and
application services. Our consulting and industry solutions help organizations and society move
confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more
than 70 countries. We also offer clients access to a robust ecosystem of innovation centers as well as
established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each
year in R&D.
Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
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