17 meilleures offres (support technician, genève) (à pourvoir)

L1 Support Technician (m/f/x)
Ekkiden —Genève, GE
- 100%
- Pas d'expérience requise
- Anglais
- Compétences en communication
Postuler rapidement
Telecom and Network Infrastructure Technician (IT-FCS-DO-2026-173-LD)
CERN —Genève, GE
- À partir de 5 929 CHF par mois
- 100%
- Travail hybride
- Anglais
- Recherche
- Réseaux informatiques
Postuler rapidement
Maintenance Support Technician (TE-CRG-ML-2026-194-GRAE)
CERN —Genève, GE
- 4 687 CHF par mois
- 100%
- Gestion du personnel
- Niveau Doctorat
- Maintenance
- Formation sur place
Postuler rapidement
Drop-In Onsite Support Engineer
Zensar Technologies —Genève, GE
- Espagnol
- Microsoft Outlook
- Gestion du personnel
Facilities Coordinator
CBRE —Genève, GE
- Temps partiel
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Bioprocess Specialist (m/f/d)- Your next role ?
Givaudan —Vernier, GE
- Anglais
- Niveau Licence
- Restaurant
- Congés payés
- Congé pour raisons familiales
Technician
Toni&Guy —Genève, GE
- 100%
- Service client
- Compétences en communication
Postuler rapidement
Civil Drafter/ BIM Technician
MSC Mediterranean Shipping Company S.A. —Genève, GE
- Microsoft Powerpoint
- AutoCAD
- Microsoft Excel
Mechanical Technician for CMS Detector Upgrades (EP-CMS-IC-2026-97-LD)
CERN —Genève, GE
- À partir de 5 929 CHF par mois
- 100%
- Gestion du personnel
- Maintenance
- Anglais
Postuler rapidement
Experienced Industrial Electrical Technician (EN-EL-MO-2026-164-LD)
CERN —Genève, GE
- À partir de 5 929 CHF par mois
- 100%
- Gestion du personnel
- Maintenance
- Anglais
Postuler rapidement
Multiskilled Electrical Technician (m/f/d)
JLL —Genève, GE
- Travail le week-end
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Mechanical Technician (SY-STI-BDE-2026-181-GRAE)
CERN —Genève, GE
- 4 687 CHF par mois
- 100%
- Niveau Doctorat
- CAD
- Anglais
- Formation sur place
Postuler rapidement
Electromechanical Technician for Cryogenics (TE-CRG-IC-2026-176-LD)
CERN —Genève, GE
- À partir de 5 929 CHF par mois
- 100%
- Maintenance
- Anglais
- Recherche
Postuler rapidement
Senior Scientist, Perfumery, Laundry detergent
dsm-firmenich —Genève, GE
- Anglais
- Niveau Licence
- Compétences en communication
Doctoral Student Programme 2027-1
CERN —Genève, GE
- 3 907 CHF par mois
- 100%
- Niveau Doctorat
- Anglais
- Recherche
Postuler rapidement
ISOLDE System Engineer (SY-STI-TSP-2026-131-GRAP)
CERN —Genève, GE
- De 6 372 CHF à 7 004 CHF par mois
- 100%
- Niveau Doctorat
- Anglais
- Recherche
- Formation sur place
Postuler rapidement
il y a 13 jours
Mobile Technician, Geneva (m/f/d)
Lucid Motors —Genève, GE
- Gestion du personnel
- Dépannage logiciel
- Maintenance
- Jours fériés payés
- Congés payés

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L1 Support Technician (m/f/x)

Ekkiden -
Genève, GE

Postuler rapidement

Détails de l'emploi

100%

Qualifications

Pas d'expérience requise
Anglais
Compétences en communication

Description complète du poste

Ekkiden is an international consulting group founded in 2019, bringing together an ecosystem of passionate and committed consultants who lead organizational, operational, and technological transformation projects across IT/Digital, Industry/R&D, and Sustainability for large enterprises and SMEs in France, Switzerland, Spain, and Germany .

The Role:

We are looking for an L1 Support Technician to join a technical support environment and act as the first point of contact for incoming client incidents and requests.

This is a front-line technical support role focused on responsiveness, accurate ticket handling, and reliable execution of established support procedures. You will acknowledge, assess, classify, and resolve common issues using existing runbooks, while ensuring that more complex cases are escalated efficiently to the appropriate technical teams.

This position is particularly suited to someone who enjoys structured troubleshooting, client interaction, and working in an environment where service quality and SLA compliance are key.

Responsibilities:

Act as the first point of contact for incoming technical support tickets.
Acknowledge requests in line with defined SLAs.
Triage, classify, and prioritize incidents accurately.
Resolve common technical issues by following established runbooks and procedures.
Review logs, monitoring dashboards, and system information to support initial diagnosis.
Document actions and findings clearly within the ticketing system.
Escalate incidents that require deeper technical expertise to the appropriate support or engineering teams.
Keep clients informed with clear, professional, and timely communication.
Ensure reliable follow-up and contribute to a high-quality support experience

What We’re Looking For:

Previous experience in a helpdesk, NOC, service desk, or technical support environment is an advantage; motivated entry-level profiles may also be considered.
Junior to mid-level profile.
Comfortable working with ticketing systems, monitoring dashboards, and technical logs .
Able to follow technical runbooks and established processes accurately.
Strong written communication skills and a client-oriented mindset.
Able to remain calm, structured, and clear when handling incidents or time-sensitive requests.
Fluent English.
Reliable, detail-oriented, and highly conscious of SLAs and service quality.

Please note: This is primarily a technical support/technician position rather than a software engineering role. Programming experience is not required.

What We Offer:

Join us at the right time to carve out your place within a fast-growing organization Diverse projects in a challenging environment, allowing you to make a real impact on the business The opportunity to work autonomously and proactively, growing together as a team
✨ A career path tailored to your personality, both in terms of role and location Continuous, high-standard training to unlock your full potential A performance-driven culture with attractive performance bonuses
❤️ Comprehensive health insurance (GEREP) and meal vouchers (Swile card)

What does the recruitment process look like at Ekkiden?

At Ekkiden, we are committed to delivering a positive experience for every candidate.

Initial contact: Our recruitment team will get in touch with you to discuss your motivations and expectations.

Interviews: You will attend one or two interviews with our Business Managers, depending on the role you are applying for.

Client meeting: Finally, you will have the opportunity to meet the client.

While this is our standard recruitment process, we may adapt it depending on specific circumstances.

You can also discover all our job opportunities on our website
https://jobs.ekkiden.com/

Postuler rapidement

Affinez votre recherche

support technician emplois - genève

L1 Support Technician (m/f/x)

Telecom and Network Infrastructure Technician (IT-FCS-DO-2026-173-LD)

Maintenance Support Technician (TE-CRG-ML-2026-194-GRAE)

Drop-In Onsite Support Engineer

Facilities Coordinator

Bioprocess Specialist (m/f/d)- Your next role ?

Technician

Civil Drafter/ BIM Technician

Mechanical Technician for CMS Detector Upgrades (EP-CMS-IC-2026-97-LD)

Experienced Industrial Electrical Technician (EN-EL-MO-2026-164-LD)

Multiskilled Electrical Technician (m/f/d)

Mechanical Technician (SY-STI-BDE-2026-181-GRAE)

Electromechanical Technician for Cryogenics (TE-CRG-IC-2026-176-LD)

Senior Scientist, Perfumery, Laundry detergent

Doctoral Student Programme 2027-1

ISOLDE System Engineer (SY-STI-TSP-2026-131-GRAP)

Mobile Technician, Geneva (m/f/d)

Je souhaite recevoir la dernière alerte Emploi pour les postes de ce type : support technician (genève)

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support technician emplois - gen&egrave;ve

Je souhaite recevoir la dernière alerte Emploi pour les postes de ce type : support technician (gen&egrave;ve)

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support technician emplois - genève

Je souhaite recevoir la dernière alerte Emploi pour les postes de ce type : support technician (genève)