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Billing & Collection Specialist Switzerland

Piñero -
Bioggio, TI

Soumettre votre candidature

Détails de l'emploi

Qualifications

Hôtellerie
Espagnol
Microsoft Excel
Oracle
Multilingue
SAP
Anglais
Esprit d'analyse
Comptabilité
Compétences en communication

Description complète du poste

Are you passionate about optimizing cash flow, managing customer accounts, and ensuring operational excellence across the billing and collections cycle?

We're looking for a Billing & Collections Specialist to join our Finance team and play a key role in strengthening our Accounts Receivable operations. This position combines financial analysis, customer account management, and cross-functional collaboration to ensure timely collections, accurate billing, and healthy customer relationships.

If you're analytical, detail-oriented, and motivated by improving financial performance while working closely with multiple stakeholders... we want to hear from you.

What will your mission be?

Ensure the end-to-end management of Accounts Receivable processes (billing, collections, and debt control), guaranteeing accuracy, compliance with contractual terms, and optimization of working capital.

You will act as a key link between Finance, Commercial teams, Customer Service, and other business areas, supporting data-driven decision-making and credit risk management.

What will you do in your day-to-day?

Manage the follow-up and collection of outstanding customer balances (credit and prepayment accounts).
Execute the billing process, ensuring accuracy and timeliness.
Issue, send, and follow up on customer invoices.
Record and post incoming payments (bank transfers, credit cards, and other payment methods).
Reconcile customer accounts and investigate discrepancies.
Monitor deposits, promotions, and contractual payment conditions.
Handle OTA reservation collections through Virtual Credit Cards (VCC).
Prepare regular reporting on accounts receivable and customer balances.
Develop cash collection forecasts (weekly, quarterly, and annual).
Analyze doubtful accounts and propose monthly provisions.
Support Legal in the management of delinquent customers.
Prepare documentation for internal and external audits.
Coordinate and resolve issues with internal stakeholders (Commercial, Customer Service, etc.).
Contribute to the continuous improvement of billing and collections processes.

What are we looking for in you?

2–3 years of experience in Accounts Receivable, Billing, or Collections.
Solid understanding of accounting principles and account reconciliation processes.
Experience in the travel, tourism, or hospitality industry is a plus.
Experience working with ERP systems (SAP, Oracle, Navision, or similar).
Advanced Excel skills.
Strong analytical mindset and attention to detail.
Excellent communication and cross-functional collaboration skills.
Highly organized, proactive, and results-oriented profile.
Professional communication skills in English and Spanish.

If this sounds like your next challenge…

Join a team where your work directly contributes to financial performance, operational efficiency, and cash flow optimization.

If you are excited about improving processes, working with data, and making a measurable impact in a growing business… we are looking forward to your application.

#LI-DNP #LI-DNI

Soumettre votre candidature

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Billing & Collection Specialist Switzerland

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Head of Delivery Unit CH/FL & Europe

Demand Planner

Je souhaite recevoir la dernière alerte Emploi pour les postes de ce type : switzerland english (lugano ti)

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