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Analyst, Land Operations

Royal Caribbean Group -
Bâle, BS

Soumettre votre candidature

Détails de l'emploi

100%
Il y a 6 jours

Avantages

Logement

Qualifications

Microsoft Excel
Logistique
Anglais
Microsoft Office
Esprit d'analyse
Compétences en communication
Allemand

Description complète du poste

Journey with us! Combine your career goals and sense of adventure by joining our incredible team of employees at Royal Caribbean Group We are proud to offer a competitive compensation and benefits package and excellent career development opportunities each offering unique ways to explore the world

We are proud to be the vacation-industry leader with global brands — including Royal Caribbean International Celebrity Cruises and Silversea Cruises — the most innovative fleet and private destinations and the best people Together we are dedicated to turning the vacation of a lifetime into a lifetime of vacations for our guests

LOCATION: Bassel Switzerland

Royal Caribbean Group’s Celebrity River Operations team has an exciting career opportunity for a full time Analyst Land Operations reporting to the Sr Director Dispatch and ShoreEx

The Operations Analyst supports the successful execution of the river cruise operations by ensuring manifest accuracy coordinating suppliers and partners managing itinerary changes monitoring service quality and responding to operational disruptions This role requires strong analytical organizational and communication skills in a fast-paced guest-focused environment

Ensure operational data is maintained accurately within internal systems
manifests
Validate cruise manifests and communicate updates to suppliers and internal stakeholders
Ensure guest counts and services are confirmed accurately and on time to maintain service quality and cost control
and internal departments
Monitor itineraries and implement alternative solutions during operational disruptions
and charter requirements
Analyze guest and manager feedback and implement corrective actions where needed
Manage operational updates related to air schedule changes and associated ground services
Maintain accurate data within internal operational systems
Build and maintain strong relationships with operational partners and service providers
and emergency response activities
Support crisis management efforts and emergency phone duty as required

QUALIFICATIONS AND EDUCATION

1–3 years of experience in cruise operations
would be an advantage
Excellent written and verbal communication skills
Advanced Microsoft Office and Excel proficiency
Ability to manage multiple priorities and perform effectively under pressure
Strong customer service mindset and attention to detail
Ability to work independently and collaboratively across teams

Preferred Qualifications

River cruise industry experience
Knowledge of European river cruise destinations and logistics
Experience with manifest managemen

Core Competencies

Operational excellence
Attention to detail
Stakeholder management
Critical thinking
Stress resistance
Risk assessment & decision making
Adaptability & resilience
Team collaboration
Customer focus
Continuous improvement

PHYSICAL REQUIREMENTS

The physical demands described here are representative of those requirements employees must meet to perform the essential functions of this job with or without reasonable accommodation While performing job functions the employee is regularly required to sit stand write review and type reports compile data operate a pc communicate listen and assess information The employee may move about the office complex may travel to other office locations and may lift push pull or move 10 - 15 pounds Visual requirements include distant close and color vision and ability to adjust focus Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job The environment includes work inside/outside the office

WORKING CONDITIONS

Ability to read and comprehend instructions correspondence and memos Ability to communicate effectively with various departments within the organization both shipboard and shore side The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job The environment includes work inside the office

We know there's a lot to consider As you go through the application process our recruiters will be glad to provide guidance and more relevant details to answer any additional questions Thank you again for your interest in Royal Caribbean Group We'll hope to see you onboard soon!

It is the policy of the Company to ensure equal employment and promotion opportunity to qualified candidates without discrimination or harassment on the basis of race color religion sex age national origin disability sexual orientation sexuality gender identity or expression marital status or any other characteristic protected by law Royal Caribbean Group and each of its subsidiaries prohibit and will not tolerate discrimination or harassment

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promotion emplois - münchenstein, bl

Analyst, Land Operations

Promotion

Associate Director, New Markets Integrated Insights

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Degustationen

Je souhaite recevoir la dernière alerte Emploi pour les postes de ce type : promotion (münchenstein, bl)

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