What to Expect
As a Used Car Sales Advisor, you will play a critical role in helping customers on their journey to ownership of a Used Tesla vehicle. You will be a product expert who is passionate about Tesla's mission and can communicate the benefits of owning a Tesla Certified Pre-Owned to potential customers. You will work with customers to understand their needs, educate them about Tesla vehicles, and guide them through the sales process to ensure they make an informed decision.
Internally, you will be a key player in the definition, implementation, and success of our new Certified Pre-Owned Program, having a critical eye for needed improvements and developments and working collaboratively with the HQ team.
You have relentless determination to succeed, and you are driven by the mission of Tesla to accelerate the world’s transition to sustainable energy. You are part of a larger sales and delivery team who works closely and flexibly on all tasks. You are expected to cooperate frequently and display a one-team mentality to achieve sales and delivery targets.
We Offer:
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Career development and further training: At Tesla, you will have the opportunity for personal and professional development through regular performance reviews, targeted training, and professional development opportunities (e.g. high voltage training, management training)
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Corporate culture: Immerse yourself in our inspiring corporate culture where innovation, teamwork and passion take center stage.
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Innovative projects and technologies: You'll have the chance to work on groundbreaking projects and technologies that are helping to shape the future of the automotive industry and sustainable energy.
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Benefits and perks: You can expect a competitive salary and benefits package that includes Tesla shares or a Cash Award as well as access to our Corporate Benefits and Tesla’s Employee Assistance Program, 25 days holiday, a 13th monthly salary.
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Dedicated team and positive working atmosphere: work in a dedicated and motivated team characterized by a great atmosphere and excellent teamwork. Be part of a team that contributes to a sustainable future and renewable energies.
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Be a product expert on Tesla vehicles and technologies, having a full understanding of the advantages and disadvantages of the older models, how they compare with the new versions and staying up to date with the latest developments and trends.
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Deliver accurate and comprehensive information about the features, benefits, and distinctive qualities of Tesla's pre-owned vehicles to potential buyers.
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Expertly navigate customers through the sales process, covering aspects such as financing alternatives, trade-ins, and delivery schedules.
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Establish trust as a reliable advisor by addressing customer inquiries, concerns, and objections promptly and knowledgeably.
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Contribute actively to the refinement and success of the Certified Pre-Owned program, offering valuable feedback on customer experiences and aiding in product development and process optimization.
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Work hand on hand with other departments to ensure the reduction of dwell and increased profitability of our Used Car Business (operations, refurbishment, etc.)
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Create exceptional customer experiences that surpass expectations, fostering enduring customer relationships.
What You'll Bring-
Passion for Tesla's mission and products, and a desire to share this with others
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Excellent communication skills and the ability to build rapport with customers
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The ability to explain complex topics to customers in simple terms
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Focus on educating and understanding customer's needs
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Strong attention to detail and organizational skills
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Understand and communicate English and German language professionally - French is a plus
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Valid driving license held for 2 years and over
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Valid work permit for Switzerland
At Tesla, we believe that owning a Tesla vehicle is not just about transportation, but about driving change and making a positive impact on the world. As a Used Tesla Advisor, you will have the opportunity to help customers on their journey to ownership of a Tesla, and show them why it's the right choice for them. If you are passionate about electric vehicles and want to make a difference, we encourage you to apply for this exciting opportunity.
Tesla is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws.
Tesla is also committed to working with and providing reasonable accommodations to individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the interview process.
