7 meilleures offres (chief operating officer, zürich) (à pourvoir)

Group Chief Operating Officer (COO)
Batgroup —Zürich, ZH
- 100%
- Travail hybride
- Anglais
- Nettoyage
- Caisse de pension
Postuler rapidement
Director - Procurement Transformation
KPMG —Zürich, ZH
- 100%
- Anglais
- Esprit d'analyse
- Leadership
- Formation continue
- Congé parental payé
VP, Enterprise Products & Solutions EMEA
Blockstream —Zürich, ZH
- 100%
- Vente
- Anglais
- Niveau Master
- Travail à domicile
Postuler rapidement
Head of Risk Management - ART AG
Allianz —Wallisellen, ZH
- 100%
- Anglais
- Niveau Master
- Niveau Licence
- Congé parental payé
Head of Enterprise Data Architecture
SCOR —Zürich, ZH
- Gestion du personnel
- Niveau Master
- Leadership
(Senior) Consultant - Business Consulting - Supply Chain Procurement - Zurich, Lausanne oder Geneva
EY —Zürich, ZH
- Anglais
- Programmes de formation continue
Head of Trading
Crypto Finance AG —Zürich, ZH
- 100%
- Gestion du personnel
- Anglais
- Niveau Licence
Postuler rapidement

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Group Chief Operating Officer (COO)
Batgroup —Zürich, ZH
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Group Chief Operating Officer (COO)

Batgroup -
Zürich, ZH

Postuler rapidement

Détails de l'emploi

100% | Temps de travail : 90-100%

Avantages

Plan de participation aux bénéfices
Caisse de pension
Services d'assurance

Qualifications

Français
Multilingue
Anglais
Nettoyage
Allemand

Description complète du poste

Your Mission

Batgroup is looking for a battle-tested Chief Operating Officer to lead and scale the operational backbone of our brands. You will oversee the entire agent and customer lifecycle, from recruitment and training to payroll. You will be a core pillar of the Executive Team with regular exposure to the Board of Directors, shaping the long-term strategic direction of Batgroup.Your mission is to transform complex, high-scale operations into a seamless operational engine that consistently delivers 5-star service at scale.

Your Responsibilities

Strategic Operations & Scalability

Operational Excellence: Refining and unifying our service model across all regions to ensure consistent, high-quality management of our expanding workforce.
Efficiency: Optimize the Cleaning Agent Lifecycle (Recruitment Training Payroll Retention) & the Client (Onboarding, Retention, Upselling) to reduce churn and maximize quality.

Departmental Leadership

Recruitment & HR Admin: Oversee the high-volume recruitment engine and the complex HR administration (payroll and legal compliance) for 4’000+ cleaning agents.
Customer Service: Lead the multilingual support teams to ensure industry-leading response times and satisfaction scores (set and enforce KPI’s at scale).
The Academies: Drive the Swiss Cleaning Academy’s strategy, ensuring training programs are rigorous, scalable, and directly impact our 5-star service quality.

International Management (Swiss & Lisbon Hubs)

Manage the synergy between our Swiss headquarters and our Lisbon operational hub.
Ensure cultural alignment and operational consistency across borders.

Financial & Resource Management

P&L Accountability: Manage the operational budget, monitor financial performance, and ensure capital is allocated efficiently to drive ROI.
Resource Allocation: Ensure the company has the necessary infrastructure, technology, and human capital to meet its goals.
Risk Mitigation: Identify operational risks and implement robust internal controls and compliance measures.

Year 1 Success

Establishing Global Delivery: Swiss and Lisbon operational hubs have been bridged into one unified engine.
Ruthless Retention Focus: Churn across customers, cleaner and support staff is trending down.

Repeatable Processes: A scalable quality-control framework is embedded, improving measures across your P&L.

Requirements

Experience: 10+ years in operations, with at least 3–5 years in a C-level or VP Ops role within a mid-to-large organization (500 to 2,000+ employees).
Fluent in English and German mandatory, French is a strong plus
Scale-up DNA: You’ve successfully guided organizations from scrappy startup beginnings into structured, high-performing scale-ups, building strong departments and foundations along the way.
Data-Obsessed: You live in the dashboards. You understand how a 1% shift in agent retention or recruitment conversion impacts the total group P&L.
People Leader: You have managed large, diverse and international teams and know how to inspire excellence.
Resilience: You are comfortable with the "Swiss-level" of quality and the "Startup-level" of speed.

Benefits

Executive Base Salary: A competitive base salary aligned with the Swiss services and scale-up market.
Short-Term Incentive (STI) Bonus: A generous annual performance bonus tied directly to group P&L, retention, and operational efficiency metrics.
Pension Plan: A private Swiss pension scheme (LPP/BVG) with employer contributions to maximize long-term security.
Comprehensive Insurance: Health, accident and daily sickness allowance insurance, ensuring peace of mind for you and your family.
Equity Share Ownership Plan (ESOP): A substantial equity package that makes you a true partner in Batgroup’s mission and long-term valuation growth.
Long-Term Incentive Plan (LTIP): Equity grants that vest over 3 to 5 years, rewarding sustained operational excellence.
Milestone Bonuses: Financial kickers tied to major company milestones, such as successful growth of our Lisbon hub.
Frictionless Travel Setup: A travel policy for your regular movements between the Swiss HQ and Lisbon hub.Executive Training: A framework dedicated to continuous leadership development, executive coaching, or elite networking organizations (e.g., YPO).
Complimentary Batmaid Services: A dedicated cleaning allowance so you can experience our top quality service firsthand.
Team Offsites: Regular executive offsites, leveraging our European Hubs across Switzerland (Lausanne & Zurich), Luxembourg, Warsaw and Lisbon for strategic planning and team bonding in a dynamic environment.
Ultimate Tech Stack: A flexible tech stack to ensure you are working under the best conditions to make you successful.

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chief operating officer emplois - zürich

Group Chief Operating Officer (COO)

Director - Procurement Transformation

VP, Enterprise Products & Solutions EMEA

Head of Risk Management - ART AG

Head of Enterprise Data Architecture

(Senior) Consultant - Business Consulting - Supply Chain Procurement - Zurich, Lausanne oder Geneva

Head of Trading

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chief operating officer emplois - z&uuml;rich

Director - Procurement Transformation

VP, Enterprise Products & Solutions EMEA

Head of Risk Management - ART AG

Head of Enterprise Data Architecture

(Senior) Consultant - Business Consulting - Supply Chain Procurement - Zurich, Lausanne oder Geneva

Head of Trading

Related jobs to explore

Je souhaite recevoir la dernière alerte Emploi pour les postes de ce type : chief operating officer (z&uuml;rich)

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chief operating officer emplois - zürich

Je souhaite recevoir la dernière alerte Emploi pour les postes de ce type : chief operating officer (zürich)