Will perform all maintenance and repair activities primarily on our Customers’ Controlled Temperature Units (CTU), intended as Freezers (down to -80°C,), Refrigerators (-5°C), Incubators, Climatic Chambers, .... (list non-exhaustive).
All activities will be performed in GxP regulated environment and might require access to EHS regulated areas (e.g. ATEX, work at height, potent compound, …)
Activity types:
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temperature mapping and support to qualification,
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maintenance and calibration,
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diagnose, test, and repair,
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cleaning and decontamination,
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Customer’s material handling,
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GxP record of performed activities in Customer’s CCMS/SMMS systems in line with ALCOA+ principles.
Responsibilities
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Provide timely, knowledgeable, and quality repairs of Customers’ appliances,
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Maintain high-quality Customer service and care,
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Look for ways to improve business performance and enhance the Customer experience,
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Communicate benefits of the Value-Added Services Process to the Customer,
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Author maintenance & calibration protocols in line with pertinent standards (ISO, USP, …),
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In addition, will integrate and support the Customer Service Engineers (CSE) team on site, performing frontline assistance, maintenance and qualification of simple devices, such as: thermometers, heat blocks, analytical balances, refrigerated centrifuges, ... (list non-exhaustive).
Requirements
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Proven work experience as a Refrigeration/Cooling Appliances Repair Service Technician or similar role
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Valid authorization to work with refrigerants in industrial applications (Swiss VFB-K Art. 1 Abs. 1 Bst. B or equivalent).
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Swiss Federal Certificate of Capacity as an Installer-Electrician or Eligibility for or possession of specific limited installation licenses under Articles 13, 14, or 15 of the Low-Voltage Electrical Installations Ordinance (OIBT/NIV).
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Previous experience in a GxP environment will be considered as preferential.
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Business proficiency in English and German. Any other language would be appreciated.
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Must possess and maintain a valid driver’s license.
