Line of Service
Assurance
Industry/Sector
Not Applicable
Specialism
Assurance
Management Level
Senior Manager
Job Description & Summary
The Assurance Risk & Quality function helps safeguard quality across our Assurance practice by strengthening governance, risk management and quality management processes. Working closely with business process owners, leadership and global stakeholders, the team drives the evolution of our System of Quality Management, supports regulatory readiness, and enables continuous improvement through technology, data-driven monitoring and innovative solutions. By translating quality requirements into practical actions, we contribute to building trust and maintaining high-quality services across the firm.
Lead the enhancement, documentation and implementation of the System of Quality Management, embedding effective processes, controls and monitoring activities across the relevant stakeholder groups.
Drive the continuous evolution of our ServiceNow quality management platform, strengthening dashboards, tagging, reporting capabilities, AI-enabled use cases and the implementation of global quality requirements.
Experience working with reporting, workflow or analytics tools such as Power BI, Alteryx, ServiceNow or similar technologies.
Education (if blank, degree and/or field of study not specified)
Degrees/Field of Study required:
Degrees/Field of Study preferred:
Certifications (if blank, certifications not specified)
Required Skills
Optional Skills
Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Auditing, Auditing Standards, Audit Internal Controls, Audit Preparation, Audit Reporting, Audit Risk Assessments, Audit Support, Business Process Improvement, Coaching and Feedback, Communication, Compliance and Standards, Compliance Assurance, Compliance Auditing, Compliance Risk Assessment, Compliance Training, Creativity, Data Analysis and Interpretation, Developing Policies and Guidelines, Embracing Change, Emotional Regulation, Empathy {+ 34 more}
Desired Languages (If blank, desired languages not specified)
Travel Requirements
Available for Work Visa Sponsorship?
Government Clearance Required?
Job Posting End Date
