JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
Lobby Ambassador (m/f/d)
About the Role:
We are looking for a Lobby Ambassador to be the welcoming face of our workplace. You will create an outstanding first impression and ensure everyone who walks through our doors feels valued and supported. If you are a people person with great communication skills and a professional approach, we want to hear from you.
Your Responsibilities:
Be the first point of contact for visitors and employees—greet them warmly, answer questions, provide directions, and make everyone feel welcome.
Keep our workplace secure by managing visitor access, handling registration and badge issuance, and working with security to maintain a safe environment.
Deliver exceptional service as a brand ambassador—respond to needs quickly, handle concerns professionally, and reflect our company values in everything you do.
Run front desk operations smoothly—manage phones and emails, handle mail and packages, coordinate couriers, and keep the lobby clean and organized.
Support events and meetings by coordinating room reservations, setup, catering, and ensuring all spaces and equipment are ready to go.
Provide administrative backup—manage supplies and inventory, order consumables, handle scheduling and calendars, arrange travel, and keep accurate records.
What You Bring:
Strong communication skills and a friendly, professional presence
Customer-focused mindset with the ability to juggle multiple tasks
Excellent organizational skills and attention to detail
Calm under pressure and adaptable to changing priorities
Comfortable with phone systems, email, and office software
Proactive attitude and willingness to go above and beyond
Previous reception, hospitality, or customer service experience is a plus but not required
Ready to Join Us?
If you love creating welcoming experiences and delivering great service, apply today and become the face of our workplace!
Our offer
Working together at eye level
Space for personal growth, not only for work
Acknowledgement of achievements
The opportunity to enhance your skills and advance your career locally as well as regionally
Help shape JLL
We look forward to receiving your application, stating your earliest possible starting date and your salary expectations.
Please understand that paper applications cannot be accepted and, due to reasons of data protection, will be destroyed.
Jones Lang LaSalle SE
Your contact:
Stefanie Korte
[email protected]
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL –
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
