Flims (Graubünden)
, Switzerland
Workload: 100%
Start from: 1st December 2026 - 31st March 2027
The Hapimag Resort Flims has 120 apartments with 550 beds, distributed across 12 chalet-style buildings. It also features an indoor swimming pool, a wellness area with saunas and a steam bath, a bar, an à la carte restaurant, and an honesty shop. The over 20,000 m² site is rounded off with various recreational facilities, a youth room, a kids’ club, and a bocce and volleyball court.
Your smile is our visit card! For this role, we are looking for an organised, friendly and experienced person with a warm heart who can delight our guests and ensure they have an unforgettable stay.
What you can expect
Warm welcome, professional check-in/check-out, and on-site guest support
Handling guest inquiries and providing information about the resort and surrounding area
End-to-end processing of reservations, bookings, and guest data management
Serving as an interface and coordinating with other departments
Professional, precise communication via phone, email, and in person, including message and call forwarding, as well as supporting the creation and distribution of guest information materials
Invoicing, payment processing, and proper cash management
Management and reconciliation of reservation accounts
What you bring along
Completed vocational training in the hospitality industry or a comparable qualification
Professional experience in a front desk / reception role
Excellent communication skills in German and English are essential; additional languages are an advantage
Friendly, well-groomed, and professional appearance
Strong service orientation and a passion for interacting with people
Excellent organizational skills and the ability to multitask effectively
Proficiency with MS Office and common hotel management software
Responsible handling of sensitive data and confidential information
Reliability and strong sense of responsibility
Flexibility and willingness to work shifts, including evenings, weekends, and public holidays
Team player with a positive attitude
What we offer
Local benefits
Engaging and varied daily challenges in beautiful surroundings
High degree of autonomy and independence
Above-average social benefits and attractive employee discounts
Staff accommodation available upon request
Experience two weeks of vacation at a Hapimag resort of your choice
Discounts on stay and F&B services (30%) across our Hapimag resorts
Benefits at Hapimag
30% discounted membership
30% discount in restaurants
Work across Europe and regardless of the season
Workation within the EU/EFTA region
HapiAcademy - Your home for learning to level up your professional skills
Exciting team events and activities
Questions?
Have we piqued your interest and do you feel addressed? Then we look forward to receiving your application by email to:
[email protected]
Hapimag Resort Flims
Via Gutveina 8
7018 Flims Waldhaus
www.hapimag.com/flims
Application Form:
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