Job Description
Our Platform Engineering team builds and operates the core backend systems that power CoCounsel's AI agent platform—the infrastructure that enables legal AI agents to run reliably at scale. We own the services that sit between product-facing chat and agent experiences and the AI runtime layer, the CI/CD and deployment infrastructure that ships them safely, and the internal developer tooling that other engineering teams build on. We work closely with product, applied AI, and platform teams to ship AI-driven capabilities faster and more reliably across the business.
As an Engineering Manager, you will lead a team of platform engineers, owning both their technical output and their growth. You will stay close enough to the architecture and code to make sound decisions while driving the team's roadmap and priorities in partnership with engineering leadership.
Key Responsibilities
In this opportunity as an Engineering Manager, you will:
- Own people-management responsibilities for a team of platform engineers, including hiring, performance management, career development, and workload and priority balancing, while remaining technically engaged in architecture and code-level decisions.
- Set and communicate team-level technical strategy and roadmap in partnership with engineering leadership, translating business priorities into an execution plan.
- Guide the design and delivery of backend and platform services that power AI agent workflows—including request and event ingestion, agent orchestration, and document and file handling—while ensuring reliability and delivery speed for product teams building on the platform.
- Steer the evolution of the CI/CD and progressive-delivery infrastructure that enables both customer-facing product systems and internal developer tooling to ship safely and continuously, including release-decoupling work that separates code deployment from customer-facing exposure.
- Ensure the team owns and evolves the cloud infrastructure on which the platform runs, including provisioning, capacity planning, and environment configuration, using Infrastructure-as-Code practices.
- Champion sound backend architecture with a focus on scalability, reliability, and maintainability across a microservices and event-driven system, influencing long-term platform direction.
- Drive cross-functional technical initiatives with product, applied AI, and infrastructure teams, aligning priorities and de-risking complex, multi-system projects from design through production.
- Raise the bar on engineering practices—including code quality, automated testing, observability, CI/CD, and operational excellence—across the platform stack.
- Champion observability across the platform—including metrics, logging, and tracing—ensuring your team and downstream teams have the visibility needed to operate complex systems with confidence.
- Ensure a strong operational posture for the team's services, including monitoring, incident response, and root-cause analysis for production systems running on managed cloud AI runtimes (e.g., AWS Bedrock AgentCore) and Kubernetes.
- Ensure the team maintains a healthy on-call rotation supporting customer-facing systems and critical internal tooling. Participate in the rotation yourself, treating every incident as an opportunity to protect the customer experience.
- Grow technical leadership within the team, fostering a culture of learning, ownership, and continuous improvement.
Required Qualifications
- 6+ years of professional software engineering experience, including prior technical leadership or people-management experience, with a track record of designing, building, and operating large-scale backend systems in production.
- Demonstrated experience directly leading a team, including conducting 1:1s, performance reviews, hiring, and career development, while remaining credible at the code and architecture level.
- Strong proficiency in Python (FastAPI or similar), or another backend language, with deep experience in distributed systems, microservices, and cloud-native development.
- Hands-on expertise with relational databases (PostgreSQL), caching and messaging systems (Redis), API design, and AWS, including container orchestration with Kubernetes (EKS).
- Experience with CI/CD pipeline engineering, progressive and safe delivery patterns, and release engineering, including decoupling deployment from release exposure.
- Experience with Infrastructure-as-Code practices for managing cloud infrastructure.
- Experience with observability tooling (e.g., OpenTelemetry and Datadog) for building and operating production systems.
- Experience operating systems built on, or integrating with, LLM and generative AI infrastructure is a strong plus.
- Demonstrated strength in system design, debugging, and performance optimization, with the ability to make thoughtful trade-offs among speed, quality, and long-term scalability.
Preferred Qualifications
- Proven ability to influence technical direction without direct authority and to communicate clearly with technical and non-technical audiences, including leadership.
- Hands-on experience with AWS CDK is a nice-to-have.
#LI-KK1
What’s in it For You?
- Hybrid Work Model: We’ve adopted a flexible hybrid working environment for our office-based roles while delivering a seamless experience that is digitally and physically connected.
- Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance.
- Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future.
- Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.
- Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together.
- Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.
- Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.
DISCLAIMER
The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
About Us
Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news.
We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward.
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