8 meilleures offres (2nd level support, basel bs) (à pourvoir)

Technical Customer Service Specialist (Medical Devices)
Sentec —Therwil, BL
- 100%
- Travail hybride
- Service client
- Anglais
- Esprit d'analyse
Postuler rapidement
IT Student Support / Werkstudent:in IT (50–80%, Start: Immediately / Upon Agreement)
Ridgeline Discovery —Bâle, BS
- Temps partiel
- Anglais
- Windows
- Microsoft Office
Postuler rapidement
il y a 6 jours
Supervisor, Field Service EM
Thermo Fisher Scientific —Reinach, BL
- 100%
- Anglais
- Niveau Licence
- Gestion d'équipe
IT System Engineer / IT-Allrounder 100% (alle)
albin borer —Bâle, BS
- 100%
- Anglais
- Windows
- Technologies de l'information
System Engineer (m/w)
Armacom AG —Pratteln, BL
- Télétravail
- Informatique
- Anglais
- Windows
- Travail à domicile
Network & Security Engineer IT-OT
SKAN AG —Allschwil, BL
- Informatique
- Anglais
- Gestion de projet
Solutions Analyst
Jet Aviation —Bâle, BS
- Anglais
- Esprit d'analyse
- Niveau Licence
(Senior) NetworkEngineer (all genders)
adesso Schweiz —Bâle, BS
- Temps partiel
- Anglais
- Python

Je souhaite recevoir la dernière alerte Emploi pour les postes de ce type : 2nd level support (basel bs)

En vous connectant à votre compte, vous acceptez les Conditions d'utilisation de SimplyHired et consentez à notre Politique relative aux cookies et Politique de confidentialité.

Afficher des offres d'emploi dans d'autres lieux

2nd level support jobs near basel bs

System Engineer, Basel, BS : emplois

IT Support, Basel, BS : emplois

System Engineer, Kanton Bern : emplois

System Engineer, Aarau, AG : emplois

Infrastructure Engineer, Zürich, ZH : emplois

System Engineer, Luzern, LU : emplois

System Engineer, Steinhausen, ZG : emplois

Legal Engineer, Zürich, ZH : emplois

Network Security Engineer, Genève, GE : emplois

Network Security Engineer, Basel, BS : emplois

Network Security Engineer, Geneva, GE : emplois

Field Service Techniker, Biel Bienne, BE : emplois

Ict Field Support Technician, Zürich, ZH : emplois

Field Engineer, Genève, GE : emplois

Customer Service Representative, Zürich, ZH : emplois

Store Service, Glattzentrum B. Wallisellen, ZH : emplois

Customer Service Representative, Genève, GE : emplois

English Customer Support, Zürich, ZH : emplois

Customer Service Representative, Zug, ZG : emplois

Customer Service, Schaffhausen, SH : emplois

Technical Customer Service Specialist (Medical Devices)

Sentec -
Therwil, BL

Postuler rapidement

Détails de l'emploi

100% | Temps de travail : 90-100%

Qualifications

Audit
Service client
Anglais
Assistance technique
Esprit d'analyse
Compétences en communication
Connaissances en mécanique
Allemand
Expérience de technicien de service

Description complète du poste

Join our team as a Technical Customer Service Specialist!

Sentec is a Swiss-American medical device company specializing in respiratory care. Since its founding in 1999 the company utilizes a deep-tech approach that is founded on advanced science and avant-garde technologies for respiratory patients across care areas. Sentec provides healthcare professionals worldwide with non-invasive, continuous monitoring and effective therapeutic solutions.

The goal is to support enduring change in clinical practice that reduces challenges of respiratory patients, improves healthcare outcomes, and alleviates cost.

Sentec applies latest scientific results and engineering technologies across the three core platforms transcutaneous monitoring, intrapulmonary percussive ventilation and electrical impedance tomography. The company researches, develops and manufactures all products exclusively in-house.

Sentec earned Kununu’s Top Company award in 2025 and 2026.

Job Overview

We are seeking a proactive service‑oriented and technically skilled team member to join our Technical Customer Service team. This role serves as 2nd level support and involves managing and documenting customer complaints and supporting both internal and external stakeholders. You will handle and analyze technical inquiries, coordinate cross‑functional investigations, and ensure high‑quality documentation. The position is international and collaborative, requiring strong analytical skills, ownership, and a mindset for continuous improvement.

Key Responsibilities

Troubleshoot issues, identify root causes, and provide effective solutions.
Handle and resolve technical customer inquiries (2nd-level support).
Collaborate with engineering, quality, and product teams on complex cases.
Document all inquiries, complaints, and service activities in an audit‑compliant manner.
Consolidate global complaint data and identify potential trends.
Communicate clearly with global internal and external stakeholders.

Requirements

Certified Technician or Electrician, or solid understanding of mechanics and electronics.
Experience in technical service, repair, or 2nd‑level technical support.
Strong analytical skills and reliable, audit-proof documentation practices.
Excellent communication skills in English and German.
Structured, solution-oriented working style and openness to improving workflows.

Benefits

Meaningful activity on products that enable a personalized therapy for patients
Flat hierarchy, short decision-making processes, interdisciplinary collaboration
Opportunity to contribute and develop your skills in an agile company

Policy for unsolicited applications from recruiters and recruitment agencies

We do not accept any unsolicited applications from recruiters or recruitment agencies without a prior written agreement between both parties. Therefore, we will not be liable for any commission, fee, or expense for candidates submitted spontaneously. Any application sent without a prior agreement will be considered a direct application and will not be subject to any commission rights.

Postuler rapidement

Affinez votre recherche

2nd level support emplois - basel bs

Technical Customer Service Specialist (Medical Devices)

IT Student Support / Werkstudent:in IT (50–80%, Start: Immediately / Upon Agreement)

Supervisor, Field Service EM

IT System Engineer / IT-Allrounder 100% (alle)

System Engineer (m/w)

Network & Security Engineer IT-OT

Solutions Analyst

(Senior) NetworkEngineer (all genders)

Je souhaite recevoir la dernière alerte Emploi pour les postes de ce type : 2nd level support (basel bs)

Afficher des offres d'emploi dans d'autres lieux

Outils pour les chercheurs d'emploi

Outils Employeurs

Parcourir

Garder le contact