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Global HR Coordinator

L'OCCITANE en provence -
Genève, GE

Soumettre votre candidature

Détails de l'emploi

Qualifications

Microsoft Powerpoint
Français
Microsoft Excel
Système de gestion des commandes
Anglais
Microsoft Office
Niveau Licence
Ressources humaines
Communication
Technologies de l'information
Ressources humaines
Leadership

Description complète du poste

Born of a simple gesture in 1976, L'Occitane en Provence reveals the living power of flora, where the light of the sun meets the richness of the earth. With advanced expertise, we turn these natural treasures into sensorial, efficient experiences, as sustainable as possible and profoundly inspired by Haute Provencal nature.

Our culture is built through everyday moments, how we behave, make decisions and show up for each other.

With Trust as our foundation, Curiosity as our compass, Excellence as our standard, we create lasting Impact for the people around us and our planet. We create unique sensory experiences, to share precious moments with simplicity.

With retail locations in over 90 countries, your career can take you anywhere. Proud to be B Corp certified, we are part of a global movement working towards a more inclusive, equitable and regenerative economy.

L'Occitane en Provence is part of the L'OCCITANE Group, a leading international, multi-brand manufacturer and retailer of premium beauty and wellness products.

We offer diverse opportunities to grow and make a difference on a global scale.

#LI-DNI

Job Responsibilities

1.Support for development projects and learning programs

Coordinate the delivery of L&D programs, leadership initiatives and talent development projects, in close partnership with the Head of Culture & Leadership Development and the L&D Manager
Adapt existing training content (leadership programs, feedback, functional skills) into LMS-ready formats: structure sequences, configure navigation and ensure materials are correctly published and accessible on CrossKnowledge
Prepare participant kits, program guides, facilitation materials and post-program resources
Track participation, completion rates and learning outcomes; consolidate feedback and produce regular reports for the team
Organise global training events and workshops: logistics, invitations, materials and follow-up

2. Communication & Content Production

Design and produce communication assets for team projects: email templates, one-pagers, program announcements, participant kits, printing
Maintain and evolve a library of reusable templates and shared team documentation: process guides, trackers, program toolkits,
Support the preparation of internal presentations and stakeholder-facing materials

3. Learning Systems & Platform Support

Provide first-level user support on SuccessFactors, CrossKnowledge and Team Tailor (access issues, basic navigation, routing to the right contact)
Support platform integration for new e-learning content and ensure materials are correctly published and accessible
Manage user access and troubleshoot platform issues on CrossKnowledge, SuccessFactors and Team Tailor with IT team
Ensure e-learning content is correctly published, accessible and up to date on CrossKnowledge

4. KPIs Tracking & Reporting

Collect, consolidate and format KPI data from each practice area on a regular cadence

Maintain the tracking of projects and programs’ impact metrics to feed into continuous improvement

5. Budget Tracking & Purchase Orders

Create and track purchase orders across all team budget lines
Maintain the team’s consolidated budget tracker; flag variances and upcoming commitments proactively
Liaise with Finance for PO creation, invoice follow-up and year-end closing
Prepare monthly budget summaries

Key Performance Indicators

Learning programs and events coordinated on time and to standard
L&D content and materials delivered with quality and on agreed timelines
Communication assets aligned with brand standards and deployed on schedule
Budget tracker up to date at all times; POs raised within standard lead times
Program effectiveness dashboard published on agreed cadence with no missing data
Platform support requests handled within agreed response time
Team documentation and templates maintained, up to date and accessible

Requirements

Education & Experience:

Bachelor’s degree in HR, Communications, Psychology or a related field
1–3 years of experience in an HR assistant, HRBP, L&D, communications role
Previous exposure to learning & development program coordination or content support is a strong plus
Experience producing communications or documents in a corporate environment
Familiarity with budget tracking or purchase order management

Skills

Passion for people development, learning and HR practices
Organization skills, attention to details and excellent execution
Clear written and verbal communicator in English and French
IT & Digital Skills, MS Office suite, advanced PowerPoint, Excel
Familiarity with HR or LMS platforms a plus
Fluent English and French

Traits

Curiosity, growth mindset, optimism, can-do attitude

L’Occitane en Provence is an equal opportunities employer. One way we act on this is by continuously fostering a more diverse and inclusive workplace and organizational culture. We are committed to building an environment that is free from discrimination and harassment, where everyone feels respected, valued, and able to grow.

We seek positive-minded individuals who embody our core behaviors — Trust, Curiosity, Excellence, Impact — and who share our commitment to sustainability.

We welcome applications from people of all genders, ages, sexual orientations, ethnicities, backgrounds, religions, beliefs, ability statuses, and all other dimensions of diversity. If you believe your profile is a good match for this position, we invite you to apply even if you don’t fulfil every single listed qualification.

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