20 meilleures offres (retail expert, genf ge) (à pourvoir)

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Senior Operations Controller (H/F)

VanCleef-Aprels
Genève, GE

Soumettre votre candidature

Détails de l'emploi

100% | Temps de travail : 90-100%
Il y a 5 jours

Qualifications

Microsoft Powerpoint
Français
Microsoft Excel
Anglais
Esprit d'analyse
Technologies de l'information
Compétences en communication

Description complète du poste

Who are we?

A High Jewelry Maison with a strong heritage who promotes exceptional know-how in an enchanting and creative environment. Our Maison is looking for talented individuals who contribute to developing and transmitting their expertise with care and no compromise. At Van Cleef & Arpels you will be surrounded by passionate experts and will contribute to many new projects which allows our Maison to regularly reinvent itself. At Van Cleef & Arpels, we are proud to hire talents from many different backgrounds and experiences. We believe that when diversity and inclusion are fully embraced and empowered, creativity and knowledge emerge to deliver excellence.

Based in Geneva

ARE YOU A GOOD MATCH?

You have a strong and relevant financial background.

You act as a business partner with excellent communication skills. You have a team player attitude, and you like to work with different kinds of teams.

Proactive and very agile, you like to propose in a challenging and innovative environment.

You are structured, rigorous, problem-solving oriented and have good analytical skills.

You have good IT knowledge (Excel and PowerPoint, BI).

You speak French & English fluently

WHAT ARE OUR EXPECTATIONS?

The Senior Operations Controller is a strategic finance partner supporting the Operations departments.

He/she drives financial planning, reporting, and performance analysis across operations, while supporting transversal topics such as costing, margin analysis, CAPEX and digital transformation.

He/She will also have the mission of establishing, developing and leading the new Customer Service Controlling activity.

He/She will report to the Operations Performance Controlling Senior Manager.

In this function, you will:

Business Partner Operations

Act as the financial business partner to Operations departments (Stones, Purchasing, Innovation, Logistics, etc.)

Produce and analyze consolidated reporting for Operations departments

Ensure reliability and ownership of financial data

Deliver insightful analysis on performance, trends, and risks

Operations & Métiers Reporting

Consolidate all financial information related to Operations & Métiers department

Ensure data quality, participate in data collection process improvement

Participate in the elaboration of a "control tower" view of the Operations & Métiers department

Controlling leadership for Customer Service

Establish, develop, and lead the controlling function for the Customer Service division, which is currently non-existent in close collaboration with our Retail Customer Service department

Define and implement comprehensive financial planning, budgeting, forecasting, and reporting processes specifically tailored for Customer Service.

Provide in-depth financial analysis of Customer Service performance, identifying trends, risks, and opportunities to support strategic decision-making.

Define and monitor KPIs for Customer Service, ensuring the achievement of financial objectives.

B&O and Purchases Controlling

Establish, develop and lead the controlling of the O&M Real Estate cost by ensuring a full understanding of our costs, making sure benchmarks and best practices are clear for stakeholders

Be the single-entry point of contact for Indirect Purchases, both for VCA and Group Controlling

Digital & Reporting Transformation

Drive reporting improvements and automation initiatives

Participate in deployment of reporting tools (e.g., Looker, dashboards)

Anticipate business needs and propose innovative solutions

MORE THAN A JOB...We recruit for a career!

By joining Van Cleef & Arpels you will be part of a Maison where employee career development is at the heart of our ambition.

Upon your arrival, you will be immersed into our enchanting world with training on our history, our know-how and our creations.

THE RECRUITMENT PROCESS

Send your application online.

If your profile matches our search, you will be contacted by our HR team for an interview. Along the recruitment process you will meet the Controlling Manager then the Controlling Director. Otherwise, you will receive an email to inform you that your application has not been successful.

Soumettre votre candidature

Affinez votre recherche

retail expert emplois - genf ge

Senior Operations Controller (H/F)

Marketing Development Manager - Hospitality & Spa (fixed-term contract)

Sales Associate (M/F)

Enquirus Communication Project Manager

CDI - Floor Supervisor Genève (F/H)

CRM & CS Manager

Senior Loyalty & CRM Specialist EMEA

Specialist, Watches

Sales Associate

Major Account Manager - DACH

Retail Performance Insights Manager (F/M)

Conseiller service après-vente (F/H) 80%

B2C Payment Operations & Project Manager

CRM Loyalty Project Manager

Media Consultant H/F (Geneva)

Digital Analytics Consultant - Geneva (H/F)

STORE DESIGN PLANNING BRAND ARCHITECT - 24 MONTHS

Senior Digital Analytics Consultant H/F (Geneva)

Esthetician / Trainer

Mécatronicien d'automobiles (F/H) 100%

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