At Julius Baer, we celebrate and value the individual qualities you bring, enabling you to be impactful, to be entrepreneurial, to be empowered, and to create value beyond wealth. Let’s shape the future of wealth management together.
We are seeking an experienced Application Responsible/IT Service Owner to join Markets Technology in the Global Products & Solutions division. As a key member of our team, you will play a crucial role in delivering high-quality services to internal and external clients, collaborating closely with external SaaS partners, and ensuring the smooth operation of our trading solutions.
As an Application Responsible/IT Service Owner, you will act as a gateway to our external providers and as a key integrator of their solutions, representing the bank's interests in terms of service quality. Your primary responsibility will be to own the technical front-to-end solution integration and maintenance, ensuring seamless connectivity, data processing, and security.
Act as the end-to-end Application Responsible and IT Service Owner for strategic fund management and investment analytics applications, ensuring stable operations, availability, performance, and continuous improvement
Own the technical and functional integration of applications within the broader technology landscape, including interfaces to market data providers, portfolio management systems, reporting platforms, data warehouses, and downstream consumers
Serve as the primary point of contact for internal stakeholders across Fund Management, Investment Controlling, Risk Management, Operations, and Technology teams
Manage relationships with external SaaS vendors and service providers, ensuring service quality, SLA adherence, issue resolution, and alignment with business priorities
Lead and coordinate application changes, releases, upgrades, and lifecycle management activities while ensuring minimal business disruption
Analyse business requirements and translate them into sustainable technical solutions in collaboration with business users, architects, developers, and vendors
Maintain system documentation, application inventories, interface specifications, operational procedures, and architecture repositories
Monitor application health, data quality, and operational processes, proactively identifying risks and opportunities for improvement
Ensure seamless data integration, reconciliation, and processing across connected systems while maintaining data accuracy and consistency
Support audits, regulatory requirements, and internal governance processes by ensuring compliance with security, risk, and operational standards
Manage user access, entitlement reviews, and application security controls in line with corporate policies and regulatory requirements
Perform hands-on configuration, troubleshooting, scripting, and support activities where required
Periodically review vendor services, licensing models, and internal cost allocations to drive efficiency and optimize operating costs.
Participate in strategic initiatives and projects aimed at enhancing fund management capabilities, improving data quality, and expanding the application ecosystem
5-10 years of experience as an Application Owner, IT Service Owner, Application Manager, or in a similar role within Financial Services
Understanding of Asset Management, Fund Administration, Alternative Investments, Private Markets, Hedge Funds, or Multi-Asset investment processes is a big plus
Experience managing SaaS solutions and third-party vendor relationships
Strong knowledge of application integration, data flows, APIs, file-based interfaces, and cloud-based platforms
Experience working with investment, portfolio, and fund data
Understanding of IT Service Management, incident management, change management, and operational governance
Hands-on technical skills in SQL, scripting, data analysis, and troubleshooting
Experience working in regulated financial environments and managing security and compliance requirements
Strong communication and stakeholder management skills with the ability to bridge business and technology domains
Enthusiastic team player with a hands-on, can-do attitude, able to work effectively with cross-functional teams
Ability to clearly articulate complex technical concepts to both technical and non-technical stakeholders
Strong prioritisation skills, with the ability to manage multiple tasks and deadlines in a fast-paced environment
Strong analytical skills, with the ability to analyse complex problems, identify solutions, and orchestrate implementation
English Business fluent, native language (C1/2)
We are looking forward to receiving your full job application through our online application tool.
