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experte sap cloud delivery jobs near switzerland

SAP Technical Service Delivery Lead 100% (f/m/d)

Rieter -
Winterthour, ZH

Soumettre votre candidature

Détails de l'emploi

100%
Il y a 12 jours

Qualifications

Gestion du personnel
SAP
Anglais
SAP Manufacturing
Allemand
Expérience de technicien de service

Description complète du poste

Your Main Tasks and Responsibilities

Lead end-to-end technical service delivery for RISE with SAP environments, ensuring 99 %+ system availability across our SAP landscapes
Act as primary interface between customer and SAP using SAP for Me, managing service requests, incidents, and escalations
Monitor SLAs and KPIs through SAP for Me dashboards, ensuring compliance and proactive issue resolution
SAP Release Mgr. to plan & coordinate all transport deployments, upgrades, system refreshes and patching
Service Owner of SAP Cloud ALM & SAP for Me
Deliver regular service review reports, including system health, SLA adherence, and improvement initiatives
Support S/4HANA migrations and cloud transformations under RISE contracts
Implement automation for monitoring and alerting, reducing incident response times
Keep up to date technical skills to drive continuous improvement according to the group IT strategy and business goals
Perform any additional duties that are commensurate with the current role and professional skills, as required by management.

Your Profile

5+ years SAP Technical Service Deliver lead experience
Strong technical expertise in SAP RISE, SAP Cloud ALM, SAP For Me, SAP BTP and ITSM.
Expert in SAP Service Requests, SLA tracking, system provisioning visibility
Sound knowledge in ITIL Service Management (Incident, Problem, Change)
Experienced SAP Release Manager handling multiple deployments and own the release calendar including all SAP Basis system copies & updates
Play a key role in at least two projects end-to-end lifecycles for S/4HANA projects
Experience in configuring and managing Cloud ALM for requirements, test, deployment, and release management
Experience in the core standard SAP end to end processes used by the business community.
Experience in Business Process Monitoring – Set up process monitoring, KPIs, and dashboards for end-to-end SAP processes
Proficiency in Englisch is essential, German is a significant advantage

Our Offer

an international working environment with long tradition
versatile activity in a future-oriented environment with a lot of self-responsibility
good development opportunities and fair employment conditions
a motivated team with mutual respect and good cooperation

Job ID: 2606031413mw

Business: Corporate Functions

Country: Switzerland

Company: Rieter

Functional Area: Information Technology

Entry Level: Professionals

Contract type: Unlimited

Location: Winterthur

Rahel Känzig

Rieter AG
Klosterstrasse 20
8406 Winterthur

+41 522 087351
www.rieter.com

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