1 meilleure offre (server administrator, vaud) (à pourvoir)

ServiceNow Architect/Solution Designer MW
Sword Technologies SA —Eysins, VD
- De 120 000 CHF à 140 000 CHF par an
- 100%
- Travail hybride
- Gestion du personnel
- Anglais
- Esprit d'analyse
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ServiceNow Architect/Solution Designer MW
Sword Technologies SA —Eysins, VD
Support development teams in configuring standard applications (Service Catalog, Service Portal, Incident, Change, Problem, Knowledge, etc.).
De 120 000 CHF à 140 000 CHF par an
Postuler rapidement

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ServiceNow Architect/Solution Designer MW

Sword Technologies SA -
Eysins, VD

Postuler rapidement

Détails de l'emploi

100%
De 120 000 CHF à 140 000 CHF par an

Qualifications

Français
Gestion du personnel
CSS
XML
Anglais
Esprit d'analyse
Niveau Licence
JavaScript
Scrum
Certified Scrum Master
ServiceNow
Compétences en communication
Python
PowerShell
HTML

Description complète du poste

The ServiceNow Solution Designer/Architect is a subject matter expert responsible for designing and specifying technical solutions in ServiceNow projects. He/she works closely with the development team to implement and manage functionalities on the ServiceNow platforms of Sword’s clients.

Disclaimer: Only candidates eligible for a Swiss work visa will be considered (must hold Swiss or EU nationality).

RESPONSIBILITIES

Act as a subject matter expert on the ServiceNow platform and take ownership of solution design
Support development teams in configuring standard applications (Service Catalog, Service Portal, Incident, Change, Problem, Knowledge, etc.) as well as developing new applications using ServiceNow features
- Especially on modules CSM, SPM and ITAM
Participate in gathering business and technical requirements and in implementation documentation
Integrate ServiceNow with external tools (SCCM, Intune, SAP, etc.)
Develop test cases
Promote best practices

EXPERIENCE / SKILLS

At least 4 years of experience with ServiceNow
Experience implementing and customizing at least 2 major ServiceNow modules including: CSM, SPM, ITAM
Deep experience with Portal, Workflows, Business Rules, UI Pages, UI Actions, UI Policies, ACLs, and Notifications

Platform Administration

Performance monitoring and issue mitigation
User, group, and role management
Upgrades, etc.

Technical Skills

Experience with: HTML, CSS, XML, JavaScript, PowerShell, Perl, and Python
Experience integrating third-party tools using REST and SOAP
Experience with LDAP integration, Mid-servers, etc.
Familiarity with Agile/Scrum methodology
ITILv3 certification is preferred
ServiceNow Administrator and Implementation Specialist certifications are required
Any additional ServiceNow certification is a plus

EDUCATION / LANGUAGE

BA/BS in Computer Science or Information Technology
Excellent written and spoken English and French

OTHER SKILLS

Excellent communication skills
Strong analytical, problem-solving, and troubleshooting skills

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ServiceNow Architect/Solution Designer MW

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