Role Purpose/Mission:
We are looking for a Counter Manager who is willing to travel across our doors in the East part of Switzerland.
- Obtain maximum possible sales results and responsible for RS budget achievement in his group of stores.
- Support and develop sales of products in all existing collections by influencing generic Beauty Advisor teams and support them on the shop floor.
- Translate La Prairie and Chantecaille strategy, provide 360 support and assets to the group of stores allocated to his area.
How you will create a beautiful impact:
La Prairie and Chantecaille Luxury Service
(Selling / high touch service and CRM)
Representing both brands La Prairie and Chantecaille, its values and vision & monitoring of target achievement and close dialogue with the Retail Manager
- Providing competent and professional advice to our discerning local and international customers on site
- Understanding customer needs through active listening
- Explaining and demonstrating the products and application methods using the La Prairie Art of Service and Art of Beauty rituals
- Pampering our customers with our unique and luxurious short treatments & generosity programs
- Communicating the history of the La Prairie and Chantecaille brand, innovation expertise and brand values through storytelling
- Building a loyal customer base and actively maintaining these valuable customer relationship
- Carrying out customer loyalty activities (CRM) and collecting and maintaining customer data
Point of Sale Support
- Ensuring the implementation of our visual merchandising guidelines
- Ensure the successful implementation of the brands trade plan in his/her area.
- Organizes and hosts events and activities in partnership with the retailers.
- Report out of stock or continuous low stock as well as overstock to the respective manager and encourage orders to support both brands sell-in
- Proactively develop brands and product knowledge within our retailers by organizing training sessions on the shop floor
- In charge of Beauty Advisors and retailer brand motivation
Administrative tasks
- Provide visit reports after each store visit to the retail Manager.
- Submit monthly plannings to Retail Manager and ensure a good prioritizing of the coverage needs and support per door.
- Provide weekly and monthly reports on sales trend per door.
- Create content to support retailers (training content for example)
What you need to have to be our next audacious and creative talent:
- Profound experience in the luxury cosmetic environment.
- Language skills: German proficient and English – French and/or Italian a plus.
- Flexible and acts calm during stressful situations.
- Initiative, self-driven, curious, and ready to constantly learn and improve.
- Winning attitude and personality with excellent manners that represent La Prairie and Chantecaille.
- Highly willingness to travel national.
- Self-confident and convincing appearance, strong negotiator.
- Target and KPI driven.
- Basic knowledge of technology and its use of digital CRM
At La Prairie, we are committed to supporting your professional and personal well-being through a comprehensive benefits package that includes:
- Health Insurance Contribution: Enjoy a monthly contribution of 200 CHF towards your health insurance.
- Exclusive Product Discounts: Access special discounts on La Prairie products and participate in Employee-Only Sales at our exclusive Employee Boutique.
- Fixed Salary Plus Sales Incentives: Receive a competitive fixed salary along with performance-based sales incentives.
- CobaltClub Access: Gain exclusive access to CobaltClub, our comprehensive learning platform, which provides you with valuable resources and information to enhance your expertise and support your professional development.
- Employee Referral Bonuses: Earn bonuses for referring talented individuals to join our team.
Join us at La Prairie and be part of a team that values your contributions and supports your growth!
Your journey with La Prairie begins here. Submit your application quickly and easily through our online tool—only applications received this way will be considered. The selection process includes a combination of interviews with HR, the Hiring Manager, and key stakeholders. We will also ask you to join us for a visit at one of our Counters.
We look forward to meeting you!
To all recruitment agencies:
La Prairie does not accept agency resumes. Please do not forward resumes to our jobs portal, We are not responsible for any fees related to unsolicited resumes.
At La Prairie we work on creating a diverse & inclusive culture by having a balanced population and an open, safe, trusting and accepting culture. We believe that diversity in our talents is the strength of our House and we are supporting professional equality for everyone. We welcome applicants with and from diverse background.
