20 meilleures offres (specialist, zürich zh) (à pourvoir)

Customer Care Specialist (CH & EU), Zug (CH)
Cryptonow —Zoug, ZG
- De 65 000 CHF à 80 000 CHF par an
- 100%
- Anglais
- Compétences en communication
- Négociation
Postuler rapidement
Client Onboarding Specialist
BBVA —Zürich, ZH
- 100%
- Espagnol
- Microsoft Excel
- Microsoft Outlook
Team Lead and Transformation Specialist
Mettler Toledo —Nänikon, ZH
- Anglais
- Restaurant
- Stationnement gratuit
- Réduction pour les employés
Web Optimization Specialist, 80-100%
Vantage Education AG —Oerlikon, ZH
- Anglais
- Aide au transport
- Travail à domicile
Medical Science Liaison Manager (MSL) and Medical Advisor - Switzerland
LEO Pharma A/S —Zürich, ZH
- Niveau Doctorat
- Compétences rédactionnelles
- Anglais
Internship in Human Resources (9 – 12 months)
Rothschild & Co —Zürich, ZH
- 100%
- Microsoft Excel
- Anglais
- Microsoft Office
Sales Customer Support Specialist (m/f/d), (80-100%)
Accelleron —Baden, AG
- Télétravail
- Microsoft Excel
- Vente
- Anglais
il y a 12 jours
Logistics Specialist, ZRH Logistics
Amazon Data Services Switzerland GmbH —Zürich, ZH
- 100%
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Operations Specialist for Short-Term Rental Management (with PMS Guesty)
airhosted GmbH —Zoug, ZG
- Télétravail
- Gestion du personnel
- Anglais
- Esprit d'analyse
Postuler rapidement
Senior Contract Specialist
Glencore —Zoug, ZG
- 100%
- Anglais
- Contrôleur programmable
- Compétences en communication
- Stationnement gratuit
- Congé parental payé
Site Start-Up Specialist based in Switzerland
Fortrea —Zürich, ZH
- 100%
- Télétravail
- Microsoft Office
- Niveau Licence
- Compétences en communication
il y a 5 jours
Junior Compliance Specialist - Conduct Framework Employee Compliance 100% (f/m/d)
Julius Baer —Zürich, ZH
- 100%
- Microsoft Powerpoint
- Microsoft Excel
- Analyse de données
Client Relations Support & Communication Assistant F/M
CANDRIAM —Zürich, ZH
- Microsoft Powerpoint
- Logiciels de GRC/CRM
- Microsoft Excel
il y a 6 jours
Junior Operations & Support Specialist 100% (m/w/d)
autoSense AG —Zürich, ZH
- 100%
- Télétravail
- Anglais
- Travail à domicile
Sponsor Dedicated Site Budget & Contract Specialist based in Switzerland
Fortrea —Zürich, ZH
- 100%
- Anglais
- Microsoft Office
- Niveau Licence
il y a 5 jours
People & Culture Specialist, Swiss Market & Owned Retail (m/f/d) 100%
Specialized —Hünenberg, ZG
- 100%
- Droit du travail et de l'emploi
- Anglais
- Microsoft Office
Legal Counsel / Contracts Specialist for ETH Zurich | Space
ETH Zürich —Zürich, ZH
- 100%
- Gestion du personnel
- Anglais
- Recherche
il y a 8 jours
Specialist Trading & Flight Operations Charter 80 - 100% (w/m/d)
TUI Group —Zürich, ZH
- Travail hybride
- Analyse de données
- Anglais
- Travail à domicile
- Opportunités de carrière
il y a 13 jours
Customer Service Specialist (m/f)
Natixis —Zürich, ZH
- Anglais
- Maturité
- Sens de l'organisation
Junior Compliance Officer – Market Abuse Monitoring Specialist 40–60% (f/m/d)
Julius Baer —Zürich, ZH
- Temps partiel
- Anglais
- Esprit d'analyse
- Niveau Licence

Je souhaite recevoir la dernière alerte Emploi pour les postes de ce type : specialist (zürich zh)

En vous connectant à votre compte, vous acceptez les Conditions d'utilisation de SimplyHired et consentez à notre Politique relative aux cookies et Politique de confidentialité.

Afficher des offres d'emploi dans d'autres lieux

specialist jobs near zürich zh

Onboarding Manager, Zürich, ZH : emplois

Logistics Specialist, Zürich, ZH : emplois

Customer Service Representative, Zürich, ZH : emplois

Compliance Officer, Zürich, ZH : emplois

Medical Manager, Zürich, ZH : emplois

Specialist, Zürich, ZH : emplois

Human Resources Intern, Zürich, ZH : emplois

Operations Manager, Zürich, ZH : emplois

Junior Sales Manager, Zürich, ZH : emplois

Compliance, Zürich, ZH : emplois

Onboarding Manager, Genève, GE : emplois

Business Development Manager, Zürich, ZH : emplois

Onboarding Manager, Zug, ZG : emplois

It Project Manager, Zürich, ZH : emplois

Asset Manager, Zürich, ZH : emplois

Settlement Specialist, Martigny, VS : emplois

Logistics Specialist, Genève, GE : emplois

Content Specialist, Stabio, TI : emplois

Logistics Specialist, Basel, BL : emplois

Intelligence Specialist, Genève, GE : emplois

Customer Care Specialist (CH & EU), Zug (CH)

Cryptonow
Zoug, ZG

Postuler rapidement

Détails de l'emploi

100% | Temps de travail : 90-100%
De 65 000 CHF à 80 000 CHF par an

Qualifications

Français
Anglais
Zendesk
Support clients
Italien
Compétences en communication
Allemand
Négociation

Description complète du poste

About Us:

Cryptonow Austria is a core subsidiary of the Cryptonow Group, specializing in regulated digital asset services across Austria, Switzerland, and the broader European market. Established in 2017, the company is dedicated to simplifying access to crypto-assets through secure, compliant, and user-friendly products and solutions.
The company's product portfolio includes the unique Cryptonow Brokerage Platform and the widely recognized Cryptonow Crypto Gift Cards-offerings that have established new benchmarks in accessibility and ease of use for crypto-asset transactions.
Cryptonow envisions a financial future where access to digital assets is universal, secure, and inclusive. The company is actively driving this transformation by empowering individuals to participate in the decentralized economy with confidence. Its mission is clear: to unlock the full potential of crypto-assets and embed them as a trusted, regulated, and seamless part of everyday financial life.
Cryptonow Austria operates as a financial institute and is currently in active licensing proceedings overseen by the FMA (Financial Market Authority), ensuring compliance with the highest EU regulatory standards. The company maintains strict compliance standards to safeguard client interests, ensure operational integrity, and uphold the highest levels of financial governance.

Role Overview:

At Cryptonow, we make crypto simple and accessible - for everyone.
As we continue to expand our Customer Care operations across Switzerland and the EU, we are looking for a Customer Care Specialist with strong communication skills, a service-oriented mindset, and the ability to support customers across multiple markets and languages.
This is not a "read-the-script" role. You will actively contribute to how we support our customers - from individual gift card users to crypto investors - across CH and EU markets. You will work closely with internal teams such as Product, Compliance, Operations, and Engineering, handle complex customer cases, and help improve service processes and documentation.
Work location: Vienna (AT) or Zug (CH)

Key Responsibilities:

Provide high-quality Customer Care via email, live chat, and phone for customers in Switzerland and the EU
Support customers with topics such as onboarding and account verification, crypto transactions and brokerage-related questions, and gift card usage and activation
Handle complex or escalated customer inquiries and collaborate closely with Compliance, Product, Operations, and Tech teams
Document customer interactions and processes using modern ticketing tools (e.g. Intercom)
Contribute to improving Help Center content, internal documentation, and AI chatbot training
Identify recurring customer issues and help improve support flows, tooling, and automation
Represent the voice of the customer and proactively share insights and feedback with internal stakeholders

Qualifications:

3+ years of experience in Customer Care, Customer Support, or Customer Operations, ideally in fintech, e-commerce, retail, or a regulated environment
Excellent written and spoken communication skills in English
Very good to negotiation-level German skills
Additionally, one of the following is required: French or Italian: fluent
Strong written and verbal communication skills with a high level of empathy
Experience working with support platforms such as Intercom, Zendesk, or similar tools
Strong problem-solving skills and the ability to explain complex topics clearly and calmly
Comfortable handling sensitive topics such as compliance, verification, or customer complaints
Ability to work independently in a fast-paced, international environment

What We Offer:

A key role in one of Europe's most exciting crypto fintechs - with real impact from day one
The opportunity to shape the future of our support operations, including the use of AI and automation tools
Competitive salary package with room to grow as we scale across Europe
The opportunity to work with innovative products in the exciting field of crypto and financial services.
A collaborative and dynamic work environment.
Opportunities for professional growth and development.
Access to industry-leading customer support software tools to support your work.

Salary:

The final annual salary will be determined based on the candidate's experience and qualifications.

If you are a dedicated customer support professional and are excited about the opportunity to support our team, we would love to hear from you. Join us on our journey to reshape the future of financial services in Europe.

We kindly note that applications must meet the stated requirements to be considered.

Postuler rapidement

Affinez votre recherche

specialist emplois - zürich zh

Customer Care Specialist (CH & EU), Zug (CH)

Client Onboarding Specialist

Team Lead and Transformation Specialist

Web Optimization Specialist, 80-100%

Medical Science Liaison Manager (MSL) and Medical Advisor - Switzerland

Internship in Human Resources (9 – 12 months)

Sales Customer Support Specialist (m/f/d), (80-100%)

Logistics Specialist, ZRH Logistics

Operations Specialist for Short-Term Rental Management (with PMS Guesty)

Senior Contract Specialist

Site Start-Up Specialist based in Switzerland

Junior Compliance Specialist - Conduct Framework Employee Compliance 100% (f/m/d)

Client Relations Support & Communication Assistant F/M

Junior Operations & Support Specialist 100% (m/w/d)

Sponsor Dedicated Site Budget & Contract Specialist based in Switzerland

People & Culture Specialist, Swiss Market & Owned Retail (m/f/d) 100%

Legal Counsel / Contracts Specialist for ETH Zurich | Space

Specialist Trading & Flight Operations Charter 80 - 100% (w/m/d)

Customer Service Specialist (m/f)

Junior Compliance Officer – Market Abuse Monitoring Specialist 40–60% (f/m/d)

Je souhaite recevoir la dernière alerte Emploi pour les postes de ce type : specialist (zürich zh)

Related Searches

Afficher des offres d'emploi dans d'autres lieux

Outils pour les chercheurs d'emploi

Outils Employeurs

Parcourir

Garder le contact