Ainsi, quelles que soient les cultures et les traditions, nous accueillons nos clients dans un cadre d’un luxe inégalé. Réceptionner et ranger les provisions.

Ainsi, quelles que soient les cultures et les traditions, nous accueillons nos clients dans un cadre d’un luxe inégalé. Réceptionner et ranger les provisions.

Be in charge of welcoming guests as well as ensuring Check-ins and Check-outs. Distribute keys and be in charge of the safes.

Ainsi, quelles que soient les cultures et les traditions, nous accueillons nos clients dans un cadre d’un luxe inégalé.

Ainsi, quelles que soient les cultures et les traditions, nous accueillons nos clients dans un cadre d’un luxe inégalé.

Maintain and improve guest service quality within our Restaurants, Bars and Room Service according to our Standard Operating Procedures.

Be responsible for all activities of the Front Office as well as other hotel activities relating to the effective and efficient operation of the hotel.

Welcome guests and make sure their stay is pleasant by providing a highly personalized service. Advise, respond to guest requests and book activities.

Prospect new guests and companies of the Diplomatic market. Retain new and existing clients, enhance guest’s loyalty (individuals and groups).

Define and implement a digital strategy based on the global marketing strategy defined by the marketing and communication department on the main social networks…

Take part in the recruitment process in collaboration with the HODs, from the analysis of the recruitment needs and of the desired profiles to the recruitment…

Perform department opening duties and prepare daily room assignments. Assist with scheduling and control daily attendance to ensure proper coverage.

Prospect new guests and companies of the Diplomatic market. Retain new and existing clients, enhance guest’s loyalty (individuals and groups).

Develop and coordinate the two hotels’ pricing and marketing mix strategies for rooms and conference sales. Prepare the annual budget and forecasts and monitor…

Plan, up-sell and coordinate function details with clients to include but not limited to space requirements, meeting times, equipment, menus, billing, etc.

Define and implement a digital strategy based on the global marketing strategy defined by the marketing and communication department on the main social networks…

Research and investigate all workplace issues to discover facts, identify potential risks to the hotels and facilitate resolution through employee relations…

Set up the F&B outlet. Ensure the smooth service in your section: from the order to the bill. Upsell whenever possible when taking the order.

Plan, up-sell and coordinate function details with clients to include but not limited to space requirements, meeting times, equipment, menus, billing, etc.

Research and investigate all workplace issues to discover facts, identify potential risks to the hotels and facilitate resolution through employee relations…