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Marketing & Operations Specialist

Medacta International SA -
Rancate, TI

Postuler rapidement

Détails de l'emploi

Avantages

Événements de team building

Qualifications

Logiciels de GRC/CRM
Anglais
Niveau Master
Sens de l'organisation
Compétences en communication
Marketing

Description complète du poste

Medacta is an international company specializing in the design, production, and distribution of innovative orthopaedic products, as well as in the development of accompanying surgical techniques. Established in 1999 in Switzerland, Medacta is active in joint replacement, spine surgery, and sports medicine. Medacta is committed to improving the care and well-being of patients and maintains a strong focus on healthcare sustainability. Medacta’s innovation, forged by close collaboration with surgeon leaders globally, began with minimally invasive surgical techniques and has evolved into personalized solutions for every patient. Through the M.O.R.E. Institute, Medacta supports surgeons with a comprehensive and tailored program dedicated to the advancement of medical education. Medacta is headquartered in Castel San Pietro, Switzerland, and operates in over 40 countries.

Marketing & Operations Specialist:
The Marketing & Operations Specialist supports the design, documentation and continuous improvement of the operational procedures that organize the day-to-day work of the Marketing & Sales departments. Reporting directly to the Group VP Marketing, the role focuses on process, coordination, and organization rather than commercial activities, and works closely with central teams – with the opportunity to collaborate actively with the Group’s subsidiaries worldwide. The position is designed as a growth path: starting from a defined scope of support and coordination, it is expected to progressively take ownership of processes and projects – developing, governing, and ultimately leading key operational initiatives as the person grows in autonomy and seniority.

The candidate will be responsible for managing the following activities:
map, document, and help maintain the operational procedures (SOPs and work instructions) used across the Marketing & Sales departments, and support their implementation;
support interdepartmental and interdivisional initiatives, coordinating tasks, timelines, and follow-ups under the guidance of the manager;
help maintain and improve the CRM and intranet, gathering requirements and supporting day-to-day use, data quality, and basic user training;
coordinate the preparation, review, publication, and updating of operational and marketing documentation, ensuring proper versioning and accessibility;
coordinate the translation and localization of materials, liaising with vendors and tracking deadlines and terminology consistency;
liaise with the Group’s local subsidiaries to share procedures, gather needs, and support the consistent adoption of processes and tools across markets;
keep processes, templates, and shared resources well organized, and proactively propose practical improvements to ways of working.

The resource should also have the following skills:
Hard Skills
Master degree in Business, Marketing, Engineering, or a related field;
up to two years of professional experience (recent graduates considered), with a genuine interest in processes, operations, and organization within a structured environment;
experience or exposure to programming is welcome – valued mainly for the structured, problem-solving mindset it develops, more than for coding itself;
familiarity with CRM systems and/or intranet/collaboration platforms;
exposure to process mapping, project coordination, or business process improvement (e.g., internships or academic projects);
interest in the medical device, healthcare, or another regulated industry, with awareness of quality and documentation practices (e.g., ISO 13485);
familiarity with workflow automation and AI tools;
fluent in English.

Soft Skills

strong organizational skills and attention to detail, with a structured and methodical approach;
strong team player who enjoys working collaboratively and contributing to team building, and is comfortable coordinating across teams;
good communication skills.

What we offer:
Permanent contract;
Flexible working hours;
Carpooling organized by Medacta;

Advantageous conventions;
Growth opportunity, working in a continuously improving and expanding environment;
Annual salary review linked to performance and professional development;
Continuous training.

Medacta International is an equal opportunities employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, colour, religion, gender, gender identity, sexual orientation, national origin, disability or protected veteran status.

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