20 meilleures offres (client reporting product, genève, ge) (à pourvoir)

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Chanel —Genève, GE
- 100%
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- 100%
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Richemont —Meyrin, GE
- 100%
- Microsoft Excel
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Fifty-Five —Genève, GE
- 100%
- Anglais
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SYZ GROUP —Genève, GE
- Microsoft Excel
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SYZ GROUP —Genève, GE
- Anglais
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il y a 6 jours
International Private Bank (IPB) Treasury - Associate
JPMorganChase —Genève, GE
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Garda Capital Partners —Genève, GE
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JEMS Group —Genève, GE
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TAG Heuer —Signy-Avenex, VD
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Julius Baer —Genève, GE
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il y a 1 jour
Business Information Risk Officer – 6-9 months fixed-term assignment
SYZ GROUP —Genève, GE
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il y a 7 jours

Je souhaite recevoir la dernière alerte Emploi pour les postes de ce type : client reporting product (genève, ge)

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CLIENT EXPERIENCE PROJECT MANAGER

Jaeger LeCoultre -
Meyrin, GE

Soumettre votre candidature

Détails de l'emploi

100% | Temps de travail : 90-100%

Qualifications

Microsoft Powerpoint
Français
Microsoft Excel
Anglais
Gestion de projet
Compétences en communication
Marketing

Description complète du poste

THE WATCHMAKER OF WATCHMAKERS
Since 1833, driven by an unquenchable thirst for innovation and creativity, and inspired by the peaceful natural surroundings of its home in the Vallée de Joux, Jaeger-LeCoultre has been distinguished by its mastery of complications and the precision of its mechanisms. Known as the Watchmaker of Watchmakers, the Manufacture has expressed its relentlessly inventive spirit through the creation of more than 1,300 different calibres and the award of more than 400 patents. Harnessing 190 years of accumulated expertise, La Grande Maison’s watchmakers design, produce, finish and ornament the most advanced and precise mechanisms, blending passion with centuries-old savoir-faire, linking the past to the future, timeless but always up with the times. With 180 skills brought together under one roof, the Manufacture creates fine timepieces that combine technical ingenuity with aesthetic beauty and a distinctively understated sophistication.

You will be responsible for developing and deploying innovative in-store and online client experiences that bring Jaeger-LeCoultre's manufacture heritage to life from phygital installations in flagship boutiques to digital storytelling on the brand's online platforms. Strong project ownership, rigorous coordination, and a client-centric mindset are essential to succeed in this role.

HOW WILL YOU MAKE AN IMPACT?

1. Retail & Phygital Instore Experience

Lead the end-to-end development and implementation of in-store client experiences integrating brand storytelling through:

Interactive and phygital installations of new Client Experience in all new POS openings
In-store screen deployment and audiovisual experiences in all POS in coordination with external agency
Integration of manufacture storytelling content into retail software platforms
Full ownership of related project budgets: purchase orders, invoice tracking, financial forecasting
Reporting frameworks to evaluate experience effectiveness, turning qualitative and quantitative insights into improvement

Source watchmaking content in close collaboration with the Manufacture Ateliers, Heritage department, and Product Marketing team. Coordinate planning, installation and animation of new tools with dedicated teams.

2. Boutique Rollout & Activation

Manage the end-to-end implementation of client experience initiatives for new boutique openings and existing locations:

Ensure consistent execution and adherence to brand guidelines across all markets
Collaborate with Store Design Planning , VM, and commercial teams to align on timelines, installation logistics, and brand standards
Act as the primary point of contact for markets throughout rollout phases
Support adoption of new tools at POS by developing usage guidelines and training toolkits

3. Online Watchmaking Experience

In close coordination with the internal digital and CRM teams, you will pilot projects to enhance the brand's online watchmaking experience:

Manage the integration of manufacture storytelling content onto the website
Oversee with external agency and creative contact, the development of new functionalities on the dedicated online booking platform, acting as project lead

WHAT ABOUT YOU?

Experience & Background

5 to 7 years of proven experience in project management within luxury retail, client experience, VM or trade marketing
Demonstrated track record of deploying phygital tools or experiential retail installations across multiple markets
Familiarity with boutique rollout processes and retail operations is a plus

Skills & Competencies

Cross-functional project management: ability to coordinate multiple internal stakeholders and external vendors
Strong business acumen combined with a genuine sensitivity to luxury brand codes
Analytical mindset: comfortable building and interpreting reporting frameworks and performance data
Proficient in Microsoft Excel and PowerPoint, familiarity with project management and reporting tools is a plus
Client-centric mindset with strong business acumen and a genuine sensitivity to luxury brand codes
Excellent communication and presentation skills
Curious and proactive, with an innovative mindset always looking to improve existing experiences and bring new ideas
Detail-oriented and highly organised, able to manage multiple concurrent projects
Languages: French & English mandatory (working languages)

Soumettre votre candidature

Affinez votre recherche

client reporting product emplois - genève, ge

CLIENT EXPERIENCE PROJECT MANAGER

- Business Analyst Intern, TimeVallée

Product Owner Plan de Reprise d’Activité (PRA) / Disaster Recovery Plan (DRP)

Facilities Coordinator

High Watchmaking Client Relationship Manager

Young Professional Officer (Small Island Developing States - SIDS)

Analyste Métier Senior / Product Owner ServiceNow (AppEngine & CSM)

Stagiaire Business Analyst et Product Merchandiser - Janvier 2027

Associate Programme Officer (Organizational Excellence and Ecosystems), DECI/IE, P2

Project Manager

Regional Operations Intern

Digital Analytics Consultant - Geneva (H/F)

Trader - Bonds & Structured Products

Portfolio Manager – Multi Assets

International Private Bank (IPB) Treasury - Associate

AI Intern

Test Manager H/F

Store Planning & Retail Design Procurement Manager (M/F)

Assistant Relationship Manager, Geneva, 100% (f/m/d)

Business Information Risk Officer – 6-9 months fixed-term assignment

Je souhaite recevoir la dernière alerte Emploi pour les postes de ce type : client reporting product (genève, ge)

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