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In Room Dining Manager (M/F/D)

Mandarin Oriental Hotel Group -
Zürich, ZH

Soumettre votre candidature

Détails de l'emploi

CDI | 100% | Temps de travail : 90-100%

Qualifications

Hôtellerie
Anglais
Niveau Master
Technologies de l'information
Leadership
Compétences en communication
Allemand

Description complète du poste

Mandarin Oriental Savoy, Zurich is looking for a In Room Dining Manager to join our In Food & Beverage Team!

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Mandarin Oriental Savoy, Zurich is located in the heart of the Old Town, in the main business center, close to the city's leisure attractions and just a short walk from the shores of Lake Zurich. The Mandarin Oriental Savoy, Zurich has 80 guest rooms and suites and three dining venues, including an all-day dining restaurant, a specialty restaurant and a lobby lounge. The hotel is ideal for meetings and events with its newly renovated event facilities, including a grand historic ballroom.

About the job

Based at the Mandarin Oriental Savoy, Zurich within the Food & Beverage Department, the In Room Dining Manager is responsible for leading the In Room Dining Team and ensuring exceptional service for guests. The In Room Dining Manager reports to the Assistant Director of Food & Beverage.

As In Room Dining Manager, you will be responsible for the following tasks:

Responsible for managing the in-room department
Responsible for leading the team
Maintaining contact with the guests
Acting with foresight
Providing exceptional service for memorable experiences
Managing and monitoring the quality of work and guest satisfaction
Managing the profit and loss account of your department

As In Room Dining Manager, we expect from you:

Completed training in upscale hospitality or gastronomy, ideally with 2–3 years of experience in a similar role
Strong leadership skills and organizational talent, combined with the ability to manage a multicultural team
High flexibility and resilience – weekend and holiday shifts are part of the job
Excellent communication skills, both written and verbal, for interactions with guests and team members
Confidence and a well-groomed, professional appearance
Passion for exceptional service and a keen sense of trends in the hospitality industry
Strong IT skills and experience with POS systems
Excellent knowledge of German and English. Further foreign language skills are an advantage
Successful applicants must have the right to work in Switzerland

Our commitment to you:

Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
Swiss Deluxe Rates.

We’re Fans. Are you?

Soumettre votre candidature

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Je souhaite recevoir la dernière alerte Emploi pour les postes de ce type : operator (zürich zh)

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